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Webexpenses

Webexpenses

Overview

What is Webexpenses?

Webexpenses is a global provider of online expense management software to businesses of all sizes across 70+ countries. The software is used across all industries, including retail, finance, technology, construction, and not for profit. Features of the Webexpenses desktop and…

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Recent Reviews

great product

10 out of 10
April 22, 2024
Incentivized
We use this to claim back any expenses that we haven't been paid for, these include things like registration fees or any overtime payment. …
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Easy to use

9 out of 10
April 22, 2024
Incentivized
We use Webexpenses across the whole Atlanta Group, with more than 2000 employees across the UK. I started being aware of Webexpenses …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 9 features
  • Payment Status Tracking (49)
    8.6
    86%
  • Duplicate Bill Detection (37)
    8.5
    85%
  • Customizable Approval Policies (38)
    8.5
    85%
  • Employee Expense Reporting (59)
    8.3
    83%

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • $250
    Required
For the latest information on pricing, visithttps://www.webexpenses.com/us/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $9.76 per month per user
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Features

Expense Management

Expense management features

8.1
Avg 8.0

Payment Management

Features that allow for the management of payments across various forms of finance/accounting software.

8.5
Avg 8.0
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Product Details

What is Webexpenses?

Webexpenses is a global provider of online expense management software to businesses of all sizes across 70+ countries. The software is used across all industries, including retail, finance, technology, construction, and not for profit.

Features of the Webexpenses desktop and mobile app include cross-platform auto-sync with:

  • Google Vision-powered OCR receipt scanner
  • Petty cash management
  • Automatic policy compliance
  • Corporate card automatic Intelligent Matching
  • Integrated mileage tracking + verification
  • Integration with an existing ERP

The vendor describes the benefits of Webexpenses as including:

  • hours saved per claim
  • Increase visibility and spend projection
  • reduction in errors + fraud
  • ROI: system payback in an average of 3 months

Selling propositions of Webexpenses include:

  • Flat, active-user-only pricing
  • 24/6, in-house human support via chat, email, or phone, included
  • Over 100+ software and app and feature upgrades per year, included
  • Unlimited submissions per month once active, included
  • Custom system configuration to meet business requirements and expense policy

The Webexpeneses software suite provides additional solutions for automated invoice processing, corporate travel management, payments + reimbursements and, audit. These tools can be used alongside the expense management system for the management of company spend.

Webexpenses Screenshots

Screenshot of The Webexpenses mobile app, that captures receipts instantly.Screenshot of Webexpenses, accessed through a desktop, iOS, Android or Windows device.Screenshot of Mileage tracking with Webexpenses.Screenshot of A display of expense-related spend, reported and tracked with customisable reports.Screenshot of The mobile app, where users' expenses can be built, submitted and approved.Screenshot of Webexpenses payments and expense reimbursements.

Webexpenses Video

Webexpenses automates traditional manual expense processes, to help businesses save time and money, and improve efficiency.

Webexpenses Competitors

Webexpenses Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal

Frequently Asked Questions

Webexpenses starts at $9.76.

Emburse Certify, Expensify, and SAP Concur are common alternatives for Webexpenses.

Reviewers rate Electronic Funds Transfer highest, with a score of 8.8.

The most common users of Webexpenses are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(1161)

Attribute Ratings

Reviews

(1-25 of 439)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is used for paying of all work related expenses.
  • Easy to use interface.
  • Reliable.
  • Not cluttered.
  • Ability to attach receipts and save entries at the same time rather than having to save then attach.
  • Multi factor authentication.
  • Keyword search box to search history.
You can now add an entry and attach documents at the same time.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We use [Webexpenses] across the organization with our head office staff and also with associates who claims expenses sporadically. It gets rid of the need for people to retain receipts and/or post them to head office to be processed.
  • Good for keeping data held in one place
  • Good for managing authorization of expenses
  • Good for flagging if someone is trying to claim over expense limits
  • We originally purchased it to use for time management and then at implementation this wasn't possible
  • The email notifications could be better
  • It could be easier to navigate
[Webexpenses is] good for straightforward claim expenses on the go. Not great for adding lots of detail about what you are claiming
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our entire company uses WebExpenses to manage and claim expenses. The most frequent use case is claiming back travel costs, both for travel via rail and public transport, as well as via an own vehicle.
The platform is great, as it allows you to set a starting and ending destination for when you claim back for fuel. The automatic calculation of the miles travelled, and the exact ammount you will be paid in compensation, is much faster and more accurate than other methods of claiming back travel costs.
  • Expenses
  • Receipt upload
  • Reports
  • Claim tracking
  • Itemization
  • Mobile responsiveness.
  • Clarity of some forms
As an employee, I use Webexpenses to quickly submit receipts and claims for any purchases I've made which I can claim back [such as] travel, training courses, and other miscellaneous costs for online products and services. Our finance team can quickly review and approve these [expenses] ensuring employees get paid back quickly.
When commuting to the office in my own vehicle, I find the map feature of the platform to be very handy, as it allows you to select a start and end of the journey, and automatically calculates the mileage you are owed. This is much faster and more accurate than other expense systems I have used, where the amounts are estimates.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
we use Webexpenses to manage the comapny wide expense process, makes the process of expenses so much easier thatn saving receipts and submitting copies.. great platform.
the use of taking photos as you get reciepts and then the ability to submitt and save favourites is a great help.
  • Recepit management
  • payment tracking
  • submission tracking
  • review past submission easily and quickly
  • ability to scan receipt to add in details.
  • error messges coudl be clearer to find error on sbmission easier.
i like this as you can quickly take photos of receipts before they get lost, and review old submisisons.
April 22, 2024

great product

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use this to claim back any expenses that we haven't been paid for, these include things like registration fees or any overtime payment. It is a handy way of keeping track of overtime and ensuring we are getting paid correctly. It cuts out chasing HR back and forth and keeps the process very simple.
  • Easy to use.
  • Easy to access.
  • Can always refer back to - i.e. all the past claims stay visible.
  • Used friendly platform
  • Available in an app version too
  • Sometimes it's hard to submit the claim.
  • Can only login one device at a time.
  • Would be nice if Face ID is enabled.
  • Need to submit separately and add separately. Can be confusing for some
Webexpenses is very easy to use, it is super user friendly and can be accessible from mobile phones, iPads and laptops. The only issue is you can only remain logged into one device at a time. The process is simple to understand and all data is stored so it is easy to refer back to things when needed.
April 22, 2024

Easy to use

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Webexpenses across the whole Atlanta Group, with more than 2000 employees across the UK. I started being aware of Webexpenses because I need to claim back expenses from business travels. So far, it seems to be easy to navigate across the website so I am looking forward to learn to use it quickly and claim back my expenses every time I have to do it.
  • Easy logic to follow when using it for the first time.
  • Organised archives and receipts to have a back up of your information.
  • The layout and structure of the website looks good and organised, you don't get lost looking for things. Simple and slick.
  • I don't think I have seen anything that needs improvement. I was happy with what I have seen and how I got used to it.
The scenario I have is to claim expenses. I haven't used it for other things yet. I think it is quite quick to do and is friendly for new users since it is easy to follow the logic of where the options are.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Webexpenses across the organization. This has been the platform of choice for many years and supports the efficient method of collecting, analysing and preparing expense claims
  • Intuitive.
  • Communicates with other software and devices, such as phone and tablet.
  • Mobile based, great for on the go.
  • Reduces admin time for the user, and provides a detailed report.
  • Allows for analytics
  • Can be slow, even when in a strong network.
  • Post code selector not always accurate.
  • Overall the improvements are much better
Great for travel, and on the go. No heavy admin when at a 'computer' and fast authorization, with email function.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is being used across the whole business, for anybody who has a credit card or anyone who also uses a manager's card. Personally I use it for fuel expenses and I use it as a proxy for my manager for any purchases I make using his card.
  • Imports expenses from credit card use.
  • Informs you at each stage of action.
  • Has an app to use on the go.
  • The camera features could be better - for instance the app "Clearscanner" increases the brightness and contrast which makes the receipts look clear.
  • The interface on mobile is quite clunky, sometimes when fields are not filled it, it's not highlighted or explained well.
  • When a car is not setup, the fuel doesn't work properly but doesn't tell you the reason.
Very good for tracking expenses - I can't really think of any reason it wouldn't be appropriate for the modules we have.
April 22, 2024

First impressions

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Being used by the whole company as benefits for the employees. It takes certain expenses and puts them on the company's shoulders rather than the employees'. It also serves as a useful tool to help organize team events in a grass-roots manner, such as organizing dinners with the team, summer events, winter events and even barbecues with the team.
  • Helps my company facilitate work-from-home equipment acquisition
  • Good way of keeping track of benefits
  • Gives employees the opportunity to organize events
  • Marking notifications as "read" could be easier
It's well suited for big companies where it's difficult to keep track of every single expense in a manual way. Makes it cheaper and requires fewer accountants. Not the best for self-employed people, since the service might be redundant for them. In addition, the services provided by webexpenses make organizing team building events a feasible possibility from the employees' perspective, allowing for more genuine connections to be created by the employees themselves without having to rely on their own wallets.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Webexpenses across our whole business to facilitate reimbursement of travel costs and incurred business-related expenses. Due to the size of the business, we need a solution to be able to efficiently manage this process.
  • Easy to use to create entries.
  • Good overview via dashboard.
  • Clearly shows which sections are to be completed.
  • Ability to extract key data
  • Not always clear on how to return to full list of submitted claims.
It's quick and easy to submit all expense entries, and great that there's a mobile app to also use.
April 21, 2024

Raqeem's Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Used to monitor and award expenses for travel and meals. This is used by the whole business. It is used to streamline and simplify the process of claiming expenses. The only problem for the business is that someone is required to monitor any claims put in by employees.
  • Simple processes.
  • Easy to follow forms.
  • App could be easier to use.
Claiming back travel expenses are extremely simple. Claiming food back is more difficult but this is down to some company policies.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
It is being used to manage expenses for all individuals who are in remote locations. Everyone in the business has to use it and expenses will not be paid without putting them into the system. There are lots of pre populated drop down boxes and a hierachy which makes it difficult to claim for anything that is not within those parameters.
  • Not a great deal
  • Its too clunky
  • Could be enhanced easily
  • Uploading expenses - You can only use a receipt once
  • The form filling is too long and takes for ever
  • Regular journeys could be selected from a menu to save time
I have used other expense systems that are more user friendly. The fact that you can not use a single receipt more than once causes problems, particularly with petrol expenses when a receipt needs to be uploaded multiple times as they are removed as you use it. Its a very clunky system and I have lost some of my inputting because it is difficult to use and not user friendly.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Webexpenses is being used across the whole organization internationally. All departments and subsidiaries also use the product. This helps us to streamline our employee expenses claim, approval, and processing.
  • Multiple interface to access the system is a key advantage. We can scan the receipts on the go using the app.
  • The uploaded receipts could automatically prefill the claim form saving time.
  • One single portal to claim all types of expenses be it hotel, transport or even car mileage.
  • The web UI is outdated, although recently changed the graphics colours etc, it's still clunky and feels ancient.
  • Does not use AI to process the receipts automatically.
Well suited for small and mid-size organizations. May not be suitable for large companies.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
it is being used across the whole organization, it [makes] the expensing process so easy and effortless. [I] would recommend it to [friends] and family who do expense. the web page is very [user-friendly] which [makes] my experience as a consumer very present, especially this web page being useable on a mobile device you can take a quick picture of [you're] expense and upload it within [a] second What a great product[.]
  • User interface, which is very easy to use[.]
  • B able to use it on all devices[.]
  • Makes expensing effortless[.]
  • To be able to set up deadlines for then expense need to be completed by[.]
  • To be able to upload receipt within claims part[.]
  • A full tutorial on staring and closing a claim[.]
Webexpenses is helpful in an organization where team members are traveling to places at the same time. Employees feel confident that it will be an easy process to submit any [work-related] expenses. It is smart enough and works well when there are many approvers and chains. With more improvements around scanning, I believe it can be a very convenient tool for companies to have.
Prashant Somaiya | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
[Webexpenses] is used across the whole organization. Once invoice is captured no need to keep physical copy ; even if ink on invoice shades not to worry as soft copy is taken and can be reprinted when needed.
  • No need to keep physical copy of receipt
  • Soft copy can be accessed any time
  • Soft copy can be accessed remotely - no need to call respective person .
  • Some times photograph is not captured properly - need to improve scanning software
  • Does not give logic - explanation of which GL to code - user gets confused for selecting which gl to use - we have given training - but user needs explanation at the time of selection of GL code.
  • Sales pitch needs to be improved - they give 24 hours to sign the agreement - which was not good - we tried on their another product for scanning document - way it was presented was not good - felt bit rude - and not happy with that scanning document product.
  • Support is not local - in Australia - only possible by an email ; phone support not available.
[Webexpenses] works wells in apple and android phones - good; does not work well with OPPO phones.
April 17, 2024

Not bad for the price

Score 6 out of 10
Vetted Review
Verified User
Incentivized
Our company uses Webexpenses to manage all staff expenses and credit card transactions.

We upload a csv file of the credit card transactions, that we get from logging into our bank.

We export expenses and credit card as a csv. report file and manipulate the data so it becomes a journal which we upload to Sage.
  • Customisable downloadable reports mean we can manipulate data to suit our business needs
  • Provide online training sessions so customers are aware of features
  • In my exerience, not end user friendly. e.g if an authoriser gets updated mid claim the claim needs to be re-done. The updated authoriser does not instantly update on a users account
  • In my experience, quite buggy. Can take few times to upload the credit card statement due to unknown issues
  • Support sometimes do not respond
  • System bugs such as vanishing fields after user inputs and saves an item is frustrating
The system can be customizable - to a point. The system is used by non Finance minded individuals so need try and simplify things for them as much as possible. There are good features such as uploading receipts early, however this depends on users being organized which unfortunately is not usually the case. But there are good features.
Score 9 out of 10
Vetted Review
ResellerIncentivized
Since introducing Webexpenses to our team we have had a regular stream of positive feedback on how easy and effective it is. We are now in a position to resell it to our customers to and we are looking forward to being associated with a product which delivers. Easy to use as an end user and manager of other users, both on the app and the web portal.
  • The App is very easy to use.
  • Submitting expenses on the go is quick and easy and works.
  • The authorisation of claims for managers is simple and effective.
  • Occasional issues when adding receipts
Would recommend to any company where staff are often out and time to claim is limited. The speed and ease to set up claims makes this an ideal product.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Webexpenses is used for expense management currently where all credit card holder submit a claim for their credit card statement. Webexpenses is being used by all the credit card holders of the organization and their managers. It reduces the time spent manually keying in credit card expense claims and improves the security around the approval of the claim.
  • Easily upload receipts via mobile app. This means that when it comes to completing an expense claim there is no need to dig around for your receipts.
  • Adds greater security around the approval process of the claim as the claim can only be approved by the manager defined for the account.
  • Email alerts for when you have a claim pending and when claims are approved.
  • Can code to budget codes there and then during the submissions process.
  • Initially the process is a little complex.
Webexpenses is great if you are currently manually entering you claims on to a spreadsheet (which isn't a very good use of an employee's time) as the process of importing your credit cards statement into Webexpenses is very simple. Also sending to your manager for them to sign by only entering their name in the signature field of the spreadsheet isn't very secure secure whereas Webexpenses automatically sends the claim to your manager and only they can approve via their own account.
April 16, 2024

Webexpense review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Webexpenses is used by the whole organization for management of expenses for staff
  • allows mileage calculation at the end year for claiming
  • Mobile app for taking pictures of receipts
  • ability to access from anywhere
  • website sometimes difficult load receipt images
  • sometimes the image scanning reading changes the values which are incorrect
As the company has grown its size from tens to hundreds and thousands the whole package has scaled to meet the growing requirement. The development of the product has been great over the years and the mobile app was a massive move forward for the field engineers to upload receipts there without the need to store receipts
April 16, 2024

User Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Webexpenses is being used by the whole organisation I work for. It is easy to use and keep up to date with costs for your relevant cost centre. Submission is straightforward. All expenses costs are kept in one place and easy to navigate through and refer back to if necessary.
  • Easy to access through app or website.
  • Current claims are easy to access and maintain.
  • Previous claims are easy to navigate.
  • Straightforward to upload receipts either via website or app
  • The link between the app and website is not always straightforward.
  • Adding a new mileage claim can be unnecessarily time consuming.
  • The steps when submitting claim, etc. are easy when it has been done a few times, at first it does not feel intuitive.
It is easy to use when you have used it a few times, at first it does not always feel logical. The steps to add a new mileage claim can be long-winded. Adding receipts, etc. could be slicker. On the whole, it is fairly straightforward and efficient both from a claimant and approver point of view.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Across a team of field-based surveyors - this is our core business, so effectively it is used across the whole organisation. The team used to collect paper receipts and post them in once a month. This means receipts are submitted via the system.
  • Plots different cost codes.
  • You can upload on a daily basis and then it is quicker at the end of each month.
  • You can separate cash and credit card into different claims.
  • It adds everything up!! Simple but necessary!
  • The photos snap to square - would be better if they stayed portrait as you have to keep retaking.
  • When we signed up we were told that there would be integration with our credit card receipts but this hasn't been possible - we are with HSbC bank.
  • I find it confusing between taking photos for each item or loading them up first.
All seems OK to me. I don't have experience of other platforms however if you are going on business travel it would be good if you could group things under one overarching title to have to repeat info time and again.
April 16, 2024

Great service

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Across the whole organisation, it addresses ease of uploading expenses and managing them. I haven't yet found any faults so far.
  • Really easy approval system.
  • Really easy to upload.
  • Very user friendly.
  • good notifications
  • I think it would be helpful if the person uploading the claim could erase the claim after it has been approved by the first approver but before it is approved by the second approver.
  • I have no other complaints.
  • No other complaints.
Ease of use in environments that are fast pace and high-pressure, so when you have little time and don't want more hassle. Webexpenses works as it's quick and easy.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Webexpenses is used across the whole organization, allowing individuals and teams to easily record their expenses.
  • Allows you to switch accounts so expenses can be centralized in smaller teams.
  • Very powerful when all the features are understood.
  • Far easier than traditional expense methods.
  • Hard to understand at first, can be overwhelming.
Webexpenses is well suited for smaller teams where people are in charge of different areas. Webexpenses allows all the expenses from these areas to be centralized as each person can submit the expenses themselves rather than sending all the details for one person to do it all.
April 16, 2024

Web Expense Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
The ability to automate approval flows for expenses. The previous manual system was not ideal as we had to rely on manual processes to push expenses through. With the automated reminders set in web expenses, we're able to ensure all expenses are submitted before the pay cut off being run.
  • Automation
  • Notification
  • Limits
  • App
  • Speed of UI
  • Mandatory fields
Very well suited to scenarios where there are lots of expenses being lodged, with multiple approvers and time sensitivity. If an organization has a very simple process, with singular approvers and rare expenses being submitted, it may not be worth the time/money to implement and maintain the system, especially if a compatible finance syhstem is not used.
Luke Stevens | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Webexpenses to manage the whole company's expenses. employees submit their own expenses to the system, which is then verified by their direct manager and submitted to finance for payment. This is all handled in the system, so managers can keep track of their staff and their expenses.
  • Easy to use
  • Reliable
  • Map and route function on milage claims
  • Receipt attachment could be clearer
It works well for managing and submitting expenses to our finance department. It may not be suitable for more complex finance scenarios, such as split bills or instances where receipts aren't clear cut.
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